Imagine that while driving a car, a red light comes on in the dashboard and a shrill warning tone sounds. Imagine further that you are not an automotive mechatronics technician and therefore do not know for sure what to do. That means: stop, look for the manual, scan the table of contents, flip back and forth, get mad. Or: you simply ask your car for the solution.

Imagine that while driving a car, a red light comes on in the dashboard and a shrill warning tone sounds. Imagine further that you are not an automotive mechatronics technician and therefore do not know for sure what to do. That means: stop, look for the manual, scan the table of contents, flip back and forth, get mad. Or: you simply ask your car for the solution.

Many vehicle models now have voice assistants that tune in to the radio station you want, know what the weather will be like, explain how to get to the nearest gas station or inform you that you need an oil change. However, if you want to know where and how to change the oil, whether a garage has to do it or you have to do it yourself, there is radio silence.

DOCUFY TopicPilot offers a decisive advantage here: The content delivery platform works with the AI platform ChatGPT and uses its technology to understand not only language, but also the sometimes not so obvious intention behind a question. This is because ChatGPT was developed to conduct human-like conversations based on text input or voice queries and can also handle natural or even colloquial language.

If, in our example with the oil change, the car driver were to ask: “What does it mean when the oil can light comes on?”, TopicPilot triggers a semantic search. This means that the platform also takes into account the meaning of the search query in terms of content and not just specific keywords. In this way, the user also receives results that do not even contain the word “oil can lamp” from their question (because the word may not even appear in the manual), but are appropriate on a semantic level. The highlight of TopicPilot: The search results are not generated with the help of obscure Internet sources, as is the case with ChatGPT, but are always based on quality-assured data (e.g., from the technical editing department) with indication of the source (e.g., from the manual). In addition, the indication of the source also helps to further limit the search results for yourself, for example, because a result from the software manual of the car is rather out of the question.

How does TopicPilot know all this?

The content delivery platform learns continuously based on editorial data (= incremental learning) and does this extremely effectively, as the platform understands when only a single topic is exchanged or updated. Data from the Internet is not used for this purpose. Incremental learning works language-independently, which means that TopicPilot can, for example, respond to a German-language question even if data is only available in English. ChatGPT takes care of the translation.

Content delivery and AI, the best of both worlds – what sounds like distant dreams of the future has already been implemented with TopicPilot: AI algorithms can analyze large volumes of data, TopicPilot can play out this data in a quality-assured manner and make it usable on a device-specific basis: on the computer, smartphone, tablet, in the car or on the machine. Excellent Information. Everywhere

Any questions?

Are you interested in TopicPilot and would like to talk to us about the possibilities of TopicPilot and AI? With pleasure! I look forward to talking to you!

Werner Czogalla
Tel 0951 208 59-791
vertrieb@docufy.de

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